55bd's commitment to responsible gaming
Gaming is for entertainment — not for stress relief. 55bd believes every player has the right to set their own limits, and respecting that decision is our responsibility.
Why keeping your gaming in check matters
Online casino and betting can be a legitimate form of entertainment, but it stays enjoyable only when players consciously manage their time and money. At 55bd, we always want our users to see gaming as entertainment — not as a way out of financial difficulty.
Online gaming is becoming increasingly popular in Bangladesh, and with that comes a growing risk for some people of it becoming a habit. So 55bd does not just provide games — it also provides tools that let players judge for themselves whether their gaming is within healthy limits.
Under 55bd's Terms and Conditions, you must be at least 21 years old to register on the site. Creating or using an account by anyone under that age is strictly prohibited. We enforce this rule through account verification.
If you want to know how your data is stored and used, read our Privacy Policy — it explains in detail how your information is kept secure.
Self-control tools
Contact 55bd via live chat or email and our support team can activate any of the following options for you.
Deposit Limit
Set a cap on how much you deposit daily, weekly, or monthly. Lowering the limit takes effect immediately; a waiting period applies when increasing it.
Session Time Limit
Set a time limit for how long you play in each session. When the set time is up, the system will automatically alert you.
Loss limit
Set a limit on the maximum amount you are willing to lose in a given period. Once that amount is reached, the account will automatically end the session.
Cooldown Break
Temporarily suspend your account for anywhere from 24 hours to 30 days. You will not be able to log in or make deposits during this time.
Self-Exclusion
If you want a longer break, activate self-exclusion for a set period. Your account cannot be reopened before that period ends.
Permanent Account Closure
If you feel you need to stop gaming permanently, contact the support team. The request is final and will be completed only after a review.
Warning signs
If you notice any of the following signs in yourself, it is best to take a break and seek support right away.
Spending beyond your budget
You are spending more than your monthly allowance, or using money set aside for bills or debts to gamble.
Chasing losses
You keep gambling to win back lost money, causing even greater losses as a result.
Hiding from family
You are concealing the amount you gamble or the losses you have made from family or friends.
Losing track of time
You do not notice how much time has passed while playing — you are skipping sleep, meals, or work to gamble.
Anxiety or mood changes
You feel restless when you are not playing, or your gaming is causing strain in family relationships.
Borrowing to gamble
You are borrowing money from friends, family, or financial institutions to fund your gambling.
Assess yourself
Think through the questions below. This is not a diagnostic test — it is simply a way to understand your own gaming habits.
In the past month, have you spent more time or money on gaming than you planned?
Do you feel restless or irritable when you cannot play?
Have family members or people close to you expressed concern about your gaming?
Have you placed bigger bets to try to win back money you lost?
If you answered "Yes" to more than one question, it would be wise to seek support.
Where to find support
55bd Live Chat
55bd's 24/7 live chat support is available in both Bengali and English. Contact us directly through chat to set deposit limits, activate self-exclusion, or close your account.
Email Support
Write to us directly by email: [email protected] — the team responds in both Bengali and English. Describing your issue in detail will help us resolve it faster.
Family and Friends
Talk openly with the people close to you. Support from family is often the most effective first step. Share what you are going through rather than keeping it to yourself.
Seek professional advice
If you cannot keep your gaming habits under control, speak with a mental health professional or counsellor. Bangladesh has a number of government and private mental health services that operate with confidentiality. Personal counselling is completely private — it is not a sign of weakness, but of self-awareness.
55bd's commitments and what you can do
Our position
55bd believes that responsible gaming is not just a policy — it is an active commitment. So we do not only set rules; we also provide the technical tools to help players follow them. Users can view their gaming history for every session on the platform whenever they wish.
Protecting minors
A minimum age of 21 is mandatory to create an account at 55bd. If a family member is under 18 and uses a shared device, parents or guardians should install family safety software on the device and keep login credentials secure.
Principles for gaming as entertainment
- Only play with money you can afford to lose without it affecting your daily life.
- Set your own time and money limits before you start playing, and stick to them.
- Never treat gaming as a source of income — casino and betting are always for entertainment purposes.
- Avoid placing bets while under the influence of alcohol or any other substance.
- Make time for family, friends, and hobbies alongside gaming.
- Take regular breaks and review your account balance and history.
Using another person's account is prohibited
Use your own account and do not use or share another person's account. This is a direct violation of 55bd's Terms and Conditions and may result in account cancellation.
More information and help
Visit our FAQ page for answers to more general questions about responsible gaming. It also has information on deposit limits, account verification, and payment methods.